Returns & Exchanges
At Oribe, we stand behind the quality of our luxury hair care and want you to be completely satisfied with your purchase. If you are not satisfied, we offer complimentary returns on all products purchased directly from our site within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Items
Carefully place the products in their original packaging or a sturdy shipping box, ensuring all lids are securely tightened to prevent leakage.
Attach the Label
Print the prepaid shipping label provided through our portal and affix it to the outside of your package, removing any old shipping labels.
Ship and Track
Drop off your package at any authorized carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing